Frequently Asked Questions on Web Design

What is Kawdoco Web Design all about?

Since our inception in the year 2000, we have been one of the leading web design companies in Sri Lanka. Our expertise includes web development, web design, web hosting, domain name registration, SEO etc.

What are the kinds of websites you work upon?

We are adept at:

Static websites

• Basic HTML sites for medium and small scale businesses. Generally we work for up to 15 pages of HTML, inquiry forms and small flash animations.
• One PHP, HTML, XHTML, Swish tools, Flash

Dynamic small database driven website

• Small databases are used for the purpose of classifieds and land sale sites. Some pages can also be updated dynamically from the database. We have an admin area that frequently changes contents like edit, add and delete function for particular areas.
• Swish tools, Flash, XHTML, HTML, Java, AJAX, MySQL, PHP.

Advance database driven website

• Pages run by dynamically advanced database facility, no static pages, website for special task and admin area with functions like intranet.
• Java, AJAX, MySQL, PHP, etc.

Ecommerce websites

• Database driven shopping carts with various online payment facilities. Users can buy products and services using credit cards. We work with SampathBank, HSBC, 2CO payment gateways. Local banks can be created for payment gateways.

What about updates and changes in Kawdoco?

You need to submit all your updates like photos and text contents to our email id- kawdogroup@gmail.com. Extra payment is required to visit photographs.

Why don't I get a reply after I send my enquiry to Kawdoco?

We generally reply within 12 hours, and if you do not get an answer within that time, then we may not be offering the service you had asked for. This is applicable to the queries we haven't answered till date.

How can I contact Kawdoco?

You can email us your details or can call us. However, we prefer email as it makes business easier on both ends. Our email ids are kawdoco@sltnet.lk, susara@sltnet.lk, info@kawdoco.com, kawdgrouop@gmail.com

How can I make my payments to Kawdoco?

You can pay through cash and valid cheques for the company in HSBC or Sampath Bank. Overseas customers can pay online. In such a case, 10% gets added to every transaction.

Once the process is over, you would get an invoice and other required documents from Kawdoco.

What about Kawdoco's data centers, configurations, servers and speed?

Our servers are based in UK, USA and Singapore with an uptime guarantee of 99.9%. For meeting special needs, we have Sri Lanka Telecom servers.

What are server side developments and technologies used by you?

We use Java, AJAX, Swish tools, Flash, HTML, MySQL and PHP.

What is your turn around time?

It depends on the length and complexity of the project. Generally we take not more than 3 weeks. Within this time, we also test and fine tune the comments and suggestions.

Do you do domain registration?

Yes, we do. Our domain registration is of the topmost level. We provide you a domain registration certificate on giving the following details:

Name of the company, address, telephone numbers, email id

NIC numbers or business registration number

Domain registrars like godaddy, NIC, network solutions, dot registrant etc.

Do you do SEO?

Yes, we do. Our SEO services are basic with W3C validations for all designs. We offer advanced SEO services in case of special requirement with extra payments.

Can I get only hosting services from Kawdoco?

Yes, you can. You can get designs from Kawdoco and domain registration done from some other place. However, we do not offer only domain registration services.

Tell me about the annual payments for packages

Domain registration charges, web hosting charges and maintenance payments involve annual charges.

Can you update web pages on weekly basis?

Yes, we can. We update frequently altering pages like product pages, news area etc. Our admin area has delete functions, edit and add functions. In case you do not understand, we can also offer you tuitions.

Can I upload images from admin area?

Yes, you can, without down sizing the images as our system automatically crops the images so that it fits perfectly.

How can I get backups for my database driven websites?

We offer automatic data back up system for all dynamic sites. This sends you updates on your database via emails. This way, a backup of database is maintained in case it gets lost accidentally.

What if I want all feedback submitted and inquiry pages sent to my email id?

Yes, you can have that. We provide you with all the feedback along with its date and time so that you are able to track all the feedbacks.

Can I get statistical reports and visitor counters for my site?

We can offer you with statistical report along with graphs. We get to know the keywords used by the visitors and the countries they have visited from along with other visit details.

Do you promote websites and submit directories?

Yes, we do. We provide you with Yahoo and other important directory listing. However, additional payment is required for Yahoo listing. Mail campaign and email marketing are not done by us as it can potentially be harmful for your computer.

Can Kawdoco redesign my website?

Yes, we can. You need to fill up a form and send it to Kawdoco.

Is Kawdoco a registered company?

Yes, it is since 2004.

What are your current and free projects?

• Hotel directory development in Sri Lanka (hotel promotion)
• Development of web resource stores (promoting graphic and web designers in Sri Lanka)
• Development of free wedding portal (promoting small business for wedding functions)
• Free website for Sri Lankan photos; www.photos.Ik
• Free website for land-sale classifieds; www.landsale.Ik
• Free business directory and classifieds for the purpose of promoting Sri Lankan business; www.danween.com
• Open source software for Sinhala web design (internet Sinhala language)

Why should I get my site hosted by you?

Because we are efficient and cheap. Our servers are incredibly fast offering you the best uptime.